REFUNDS AND EXCHANGES
We take great pride in our products and hope you're satisfied with your purchase(s). We don't accept returns or exchanges. All pieces are made to order and as such are regarded special custom orders.
We gladly accept cancellations: request a cancellation within 24 hours of purchase.
It is of utmost importance that you take your correct measurements on all bracelets, necklaces and rings as they will be made to order for you. If you need a different size than is listed please contact me before you purchase. If you need a size adjustment, there will be a fee for all materials used and for time spent on re-sizing your piece(s).
We will not replace any lost or broken pieces due to an accident or normal wear and tear, nor will we replace any packages lost or damaged during delivery.
Please don't hesitate to contact us with any questions or inquiries.
**All jewelry items are final sale**
At andJules, we keep your information in the strictest confidence. We will never give, sell or trade your personal information. When you purchase from our shop, you have the option to be added to our mailing list. If you opt out, you will not receive and e-mail from andJules for shop promotions, sales and new additions.
By using the andJules website, you are accepting the terms and conditions of our policies. Upon making a purchase you will receive an e-mail with our full terms of service, refund and privacy policies.
All content of our web site (including text, graphics, logos, button icons, images, and software) is the property of andJules and is protected by Canadian and International copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with andJules.com. Any other use of our web site, including reproduction and internet links, is strictly prohibited without our prior written permission.
The trademarks, logos, service marks and trade names of andJules and andJules jewelry may not be used without our written permission.