Refund and Exchange Policies

  All pieces are made to order and as such are custom orders that cannot be exchanged or returned.
Everything I make is handmade to order and takes time and investment of materials to create your piece/pieces.
Photos and product descriptions are there to help inform you with your selections.
Please do not hesitate to contact me at for more product information if needed.
it is of utmost importance that you take your correct measurements on all bracelets, necklaces and rings as they will be made to order for you. if you need a different size than is listed please contact me before you purchase. if you need a size adjustment, there will be a fee for all materials used and for time spent on re-sizing the piece(s).
 I will not replace any lost or broken pieces due to an accident or normal wear and tear, nor will I replace any packages lost or damaged during delivery.
please don't hesitate to contact me with any questions or inquiries.
**All jewelry items are final sale**


at andJules, I keep your information in the strictest confidence. I will never give, sell or trade your personal information. when you purchase from my shop, you have the option to be added to our mailing list. if you opt out, you will not receive and e-mail from andJules for shop promotions and new additions.

by using the andJules website, you are accepting the terms and conditions of my policies. after making a purchase you will receive an e-mail with my full terms of service, refund and privacy policies.

all content of my web site (including text, graphics, logos, button icons, images, and software) is the property of andJules and is protected by Canadian and International copyright laws. you may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with any other use of my 
website, including reproduction and internet links, is strictly prohibited without my prior written permission.
the trademarks, logos, service marks and trade names of andJules and andJules jewelry may not be used without my written permission.